Introducing Freshworks, long time exhibitors at SITS London, and now exhibitors at the first ever SITS Netherlands. Learn more about them before meeting their team on stand C3.

What do Freshworks do?

Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, easy to use, and quick to implement – helping over 73,000 companies (including Bridgestone, New Balance, Sony Music and S&P Global) increase efficiency and satisfaction.

Our AI-powered platforms include:

  • Freshservice – our IT and employee experience solution for managing incidents, assets, and service requests

  • Freshdesk – our customer support platform that streamlines multichannel communication and support operations

What sets us apart is Freddy AI, our native AI engine that helps agents and employees work faster and smarter:

  • Freddy Copilot: Gives live suggestions, summaries, and content

  • Freddy Agent: An intelligent assistant that resolves issues automatically

  • Freddy Insights: Analyzes performance and customer sentiment in real time

What are you looking forward to most at SITS Netherlands?

We’re excited to connect with the IT community in the Netherlands, hear about the challenges service teams are facing today, and show how Freshworks is helping other organizations respond faster and deliver better service – without the complexity.

We recently announced a multi-year partnership with McLaren Racing, joining as an Official Partner of the McLaren Formula 1 Team. McLaren has integrated Freshworks’ ITSM solution, Freshservice, to boost productivity through more efficient and improved IT services within the team. We’re looking forward to talking to visitors about how we’re not only making McLaren go faster, but our customers too.

Why should visitors come to your stand?

We’re making IT uncomplicated – and we’d love to show you how. Visitors can expect hands-on demos of our Freshservice and Freddy AI solutions, plus the chance to connect with other customers and enter our LEGO raffle. Stop by Stand C3 and let’s chat about how to streamline IT and employee support!

SITS – Service Desk and IT Support Show Netherlands, is taking place on 16 September 2025 at Beatrix Theatre, Jaarbeurs.

Book your FREE ticket here.