WHAT'S ON
From seminars to socials, SITS - The Service Desk & IT Support Show promises a day packed full of learning, discovering and networking. Find out more in this What's On guide to the show.

Programme highlights
Hear from the experts shaping the future of the industry. Now with improved sound quality and headphones to enhance your seminar experience.

Bridging ITSM and Engineering Teams Towards Coordinated AI Adoption
Irene Anggreeni, Whole Person Leaders
Matej Strašek, Exoticca
11.00 - 10.40 - Keynote Theatre

Hybrid Intelligence: Unlocking AI Value
Catholijn Jonker, TU Delft / Leiden University / VU Amsterdam
Suzanne Galletly, EXIN
11.00 - 11.40 - SITS Theatre

How Not to Fail with ITIL again? Reverse the order!
Wim Hoving, Servitect
13:00-13:40 - SITS Theatre

How Does The Service Desk Job Look Like In 2030?
Maurits van der Plas, Van Haren Group
15:00-15:40 - SITS Theatre
Highlights not to miss
NETWORKING DRINKS 16.00 CAFE SPONSORED BY ManageEngine
Grab a free drink (alcoholic or alcohol-free) and enjoy some informal networking with friends, colleagues and new contacts.
Starts at 16.00 in the café in the middle of the hall. Proost!
Café sponsored by ManageEngine
STROOPWAFEL STALL SPONSORED BY SuperOps
Need a sweet treat to keep your energy levels up? Then head to the front of the show to get your free Stroopwafel. Eet smakelijk!
Sponsored by SuperOps
MSP LATE NIGHT ON TOUR
MSP Late Night on Tour is coming to the MSP Show in Utrecht. In-depth conversations, current topics, & casual networking.
Register your interest here.
SERVICE PERFORMANCE APK FREE 5-MINUTE CHECK CEGEKA STAND F7
Visit Cegeka to benchmark your service management maturity, identify improvement opportunities, and get practical advice in just 5 minutes!
THE BEST SERVICE DESK AWARDS HOSTED BY InWork
Head to the Keynote Theatre at 16.00 for an awards ceremony which recognises the best service desks in the Netherlands.
Submit your service desk and find out more here.
SHOW APP SPONSORED by Bravx
Download the Show App to make the most of your day. Plan your seminar schedule, find exhibitors, and receive the latest show updates.
Available to download here. App sponsored by Bravx

One Ticket, Two Shows
Service Desk & IT Support Show Netherlands is co-located with MSP Show Netherlands . That means your free ticket gets you access to not one, but two great events.
Visit MSP Show to learn more about software and products that are targeted at MSP professionals.



































