Suzanne Galletly is Digital Skills Director at EXIN, where she is accountable for EXIN’s certification portfolio for digital skills. Calling on 20+ years of experience in the field, she helps ensure that EXIN is at the forefront of industry developments. She is part of the board of directors of itSMF International and the societal advisory board of the Hybrid Intelligence Centre. Suzanne is passionate about everything concerned with the human side of digital, including lifelong learning, workforce transformation, digital ethics, and the impact of AI.