Name: Stephan Brendel

Company: itSMF International

Job Title: Vice chair

Biography

Stephan has been in the IT industry since he started his career in 1983 with IBM. He has been a systems engineer for many years with several large system integrators, including General Electric, and touched base with management frameworks like ITIL around the millennium, when he was running a consultant and training organisation.

He joined APMG-International – an independent certification body – in 2009 to lead marketing and operations in EMEA. Since then, he is a member of itSMF, where he joined the board and held the position of the CFO from 2021 until 2025. He was appointed and elected as a director for itSMF International in 2024 and became vice chair in 2025.

Stephan has a deep insight in how Management Practices can be adapted. His field of expertise in the IT sector gives him a lot of live examples how changes can turn things upside down and how change management can help to smoothen landings. He is also helping to balance out behavioural skills and methodological competencies.

Stephan holds several IT Service Management and Project Management certifications and is also a certified Business Relationship Management Professional.

He was born in 1962 in Berlin, Germany and lives in the Netherlands.